A video of a hysterical passenger screaming at airline staff and writhing on the floor after missing a flight at Hong Kong airport has become a YouTube hit.
By Sunday, the three-minute clip of the furious woman had racked up close to 70,000 hits in three days on the video-sharing site.
The video starts with the screaming woman running towards the departure gate and bouncing off a female security guard, after she learned that her flight has been closed.
She then starts banging a desk before collapsing to the floor and rolling around, while maintaining a high-pitched wail.
A man unsuccessfully tries to comfort her and get her off the floor, but the shrill screaming continues.
The footage, entitled "A woman missed her flight at the boarding gate HKIA" appears to have been shot with a mobile phone from behind the staff desk.
The woman was travelling on a Cathay Pacific flight to San Francisco on February 4, a Cathay spokeswoman told AFP.
"All passenger doors had already been closed and the crew was preparing the flight for departure," she said.
"As the passengers had failed to show up on time, we had already offloaded their checked baggage to comply with the security requirements."
The spokeswoman said the woman had been able to take a flight a few hours later, adding passengers are always advised to arrive at the gate no later than 20 minutes before the scheduled departure time.
"We do not know who shot the video or who posted it on the web," she said.
Cathay Pacific has given an apology and an upgrade to “Airport Auntie,” the hysterical older Chinese woman who had a complete breakdown in the Hong Kong International Airport after she missed her flight.
Apparently it was a Cathay employee who had shot the video and uploaded it to Youtube, causing the woman “untold embarrassment,” according to the WSJ China Blog. The employee was “disciplined and cautioned against repeating such behavior.”